Committed and hardworking; with experience with processing transactions and assisting customers needs. Dedicated to resolving issues, answering customer questions and maintaining an organized and clean environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server, Cashier
Angelo's
06.2021 - Current
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cultivated warm relationships with regular customers.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Server
Ruby Tuesday
10.2018 - 06.2021
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Front Desk Agent
Holiday Inn Express Hotel
11.2019 - 10.2020
Took reservations over phone, in person and via computer for guests and provided confirmations.
Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Collected room deposits, fees and payments.
Education
Bachelor of Science - Nursing
College of Coastal Georgia
Brunswick, GA
05.2025
High School Diploma -
Camden County High School
Kingsland, GA
05.2011
Skills
Inventory Stocking
Cash Register Operation
POS Systems
Stocking and Replenishing
Billing and Payment Processing
Customer Assistance
Adaptable and Flexible
Collaborative Relationships
Certification
CNA - Certified Nurse Assistant for state of Georgia - CN0030078669