Dynamic hospitality professional with extensive experience at Glenside Pub and Brooklyn Bagels. Recognized for exceptional customer service and strong multitasking abilities, ensuring order accuracy and timely service. Adept at handling cash transactions and resolving complaints, contributing to a positive dining experience and fostering team collaboration.
Greeted and seating customers, presenting menus and offering daily specials, Provided attentive, friendly and efficient service, accurately took orders and relayed them to Kitchen Staff, Maintained cleanliness and organization of tables and service stations, Resolved customer complaints professionally and efficiently, Handled cash, credit card transactions and point of sale operations, Collaborated with team members to deliver excellent service for customers, Ensured proper food handling and storage, monitored inventory levels and stock and Followed recipes and portion control guidelines.
Prepared and served a variety of Coffee, Espresso and Specialty Drinks, Provided friendly and prompt customer services, Maintained knowledge of menu items and educated customers on drink options, Maintained cleanliness and organization of coffee bar and equipment, Restocked supplies efficiently and Prepared food items in a timely manor.