Emily Shakurh
Conway,AR
Summary
Strong leader and problem-solver. Uses independent decision-making skills and sound judgment to positively impact success. Skilled Mental Health Technician with an extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
6
6
years of professional experience
Work History
Mental Health Technician
Pinnacle Pointe Behavioral Hospital
10.2022 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Behavioral Health Associate
Conway Behavioral Health Hospital
10.2021 - 06.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Correctional Corporal
Faulkner County Sheriff's Office
03.2020 - 08.2021
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Responded to emergency situations and provided first aid following facility guidelines.
- Handled inmate counts and searches for missing inmates.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Monitored and confirmed compliance with safety standards and regulations.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Skilled at working independently and collaboratively in a team environment.
Team Leader Manager
Tacos 4 Life
12.2017 - 02.2020
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Delivered regular team meetings for aligned work towards common goals.
Education
High School Diploma -
Home School
08.2018
Skills
- Attention to Detail
- Clerical Support
- Organization and Time Management
- First Aid/CPR/AED
- De-Escalation Techniques
- Training and mentoring
- Crisis Intervention
- Orienting New Employees
- Staff Supervision
- Managing Operations and Efficiency
Timeline
Mental Health Technician
Pinnacle Pointe Behavioral Hospital
10.2022 - Current
Behavioral Health Associate
Conway Behavioral Health Hospital
10.2021 - 06.2022
Correctional Corporal
Faulkner County Sheriff's Office
03.2020 - 08.2021
Team Leader Manager
Tacos 4 Life
12.2017 - 02.2020
High School Diploma -
Home School
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