Emily Shannon
Frederick,MD
Summary
Results oriented Sales Engineer solving IT problems and optimizing critical business solutions for as many as 1200 Oracle customers closing an average of twenty-five deals per quarter at a minimum of $6.2M across five Sales Professionals. With my help Salespeople do not meet expectations, they exceed them.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Sales Engineer
Oracle
06.2017 - 11.2023
- Work with ten clients quarterly in the Corporate Solution Center for live POC’s and POV’s using customer data
- Size hundreds of Oracle Databases for migrations and new implementations using AWR and AWR Miner reports
- Recommend non-database workload consolidation for applications, HPC, and generic compute
- Work as a team with Sales Professionals to evolve a complete on premise, cloud or hybrid solution tailored to customer business using multiple product pillars including storage, engineered systems, networking, database, and applications
- Build a sales pipeline by employing data mining and analysis to organize viable sales campaigns
- Worked closely with internal departments such as finance, legal, and logistics to ensure smooth transactions for clients during the sales process.
- Delivered compelling product presentations and demonstrations to prospective clients, showcasing unique features and benefits.
Senior Sales Engineer
Oracle
07.2012 - 05.2017
- Exceeded annual sales targets through diligent project management, relationship-building, and closing of key deals.
- Implemented innovative lead generation tactics which resulted in an expanded product presence among new LOB of existing Finance customers.
- Maintained detailed records of all implementation anolomolies to contribute to solidifying a comprehensive runbook for Gen I Exadata
- Collaborated with other product pillars to grow deals and exceed revenue targets.
- Assisted customers in troubleshooting product issues and provided timely technical support with the specialized Exadata Product team
- Organized product demonstrations and trial installations of equipment to promote products.
- Worked with customers and engineering team to determine equipment needs and system requirements.
Technical Sales Support Engineer
Corporate Technologies
03.2006 - 06.2012
- Conducted product training sessions for both customers and sales staff, enhancing overall understanding and usage of company offerings.
- Provided expert guidance on product selection, helping customers make informed decisions that best suited their unique needs and preferences.
- Served as a liaison between customers, sales representatives, and engineering teams to ensure seamless communication throughout the project lifecycle.
- Collaborated with sales team to close deals, leveraging my technical expertise to address client concerns and requirements.
- Optimized workflow processes within the support team, leading to increased productivity and improved response times.
- Developed strong relationships with key clients, acting as the primary point of contact for technical matters.
- Analyzed market trends, competitor performance and product strengths.
Education
Bachelor of Arts - Pre-Law
University of Massachusetts, Amherst
Amherst, MASkills
- Solution selling
- Sales planning
- Product demonstration
- Data analysis
- Revenue generation
- Lead prospecting
- Territory management
- Cost-benefit analysis
- CRM software proficiency
- Requirements gathering
- Competitive analysis
- Proposal development
- Change request management
- RFP development
- Discovery reviews
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking
- Excellent communication
- Organizational skills
- Attention to detail
- Self motivation
- Active listening
- Consultative selling
- Analytical thinking
- Task prioritization
Certification
Oracle Cloud Infrastructure Foundation Sales Engineer
Oracle Cloud Infrastructure Architect Associate
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Senior Sales Engineer
Oracle
06.2017 - 11.2023
Senior Sales Engineer
Oracle
07.2012 - 05.2017
Technical Sales Support Engineer
Corporate Technologies
03.2006 - 06.2012
Bachelor of Arts - Pre-Law
University of Massachusetts, Amherst