Emily Shaw
Platte City,MO
Summary
Friendly, dependable, and detail-oriented professional with several years of experience in customer service, leadership, and administrative support. Skilled at providing exceptional customer care, managing multiple tasks in fast-paced environments, maintaining accurate records, and communicating effectively with diverse populations. Known for being organized, compassionate, and solution-focused, with a strong commitment to creating positive experiences for patients, customers, and team members.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Director
Giggles-N-Grace Daycare
Monett, MO
03.2022 - Current
- Oversaw daily operations of the daycare, including staff management, curriculum development and compliance with state regulations
- Ensured a safe, nurturing environment for all children
- Partnered with parents to support child development
- Developed and implemented age-appropriate lessons plans
- Provided hands on care and fostered a positive learning environment
- Recruited, trained, and supervised staff, promoting professional development
- Cultivated a supportive classroom environment that encouraged social, emotional, and cognitive growth
Shift Lead
Dairy Queen
Monett, MO
06.2019 - 03.2022
- Addressed customer concerns promptly
- Ensured smooth operations and high customer satisfaction
- Managed inventory
- Trained and mentored new employees
After School Teacher
Monett R-1 School District
Monett, MO
04.2021 - 08.2021
- Led engaging activities for children
- Provided academic support
- Fostered a caring and structured environment
- Communicated with parents about progress and daily activities
Education
Associate's Degree - Psychology
Crowder College
Cassville, MO05-2023
High School Diploma -
Monett High School
Monett, MO05-2021
Skills
- Leadership
- Communication skills
- Customer service
- Team management
- Classroom experience
- Conflict management
- Teaching
- Relationship building
- Educational compliance and regulation understanding
- Strategic planning
- Decision-making
- Staff management
- Budget management
- Hiring and retention
Certification
- First Aid Certification
- Driver's License
- CPR Certification
Timeline
Director
Giggles-N-Grace Daycare
03.2022 - Current
After School Teacher
Monett R-1 School District
04.2021 - 08.2021
Shift Lead
Dairy Queen
06.2019 - 03.2022
Associate's Degree - Psychology
Crowder College
High School Diploma -
Monett High School