Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Skirvin

Surprise,AZ

Summary

Strong leader and passionate about promoting lasting customer satisfaction by delivering quality service and support. Proficient in customer service and using skills to impact company success!

Overview

2
2
years of professional experience

Work History

Hostess Trainer

Longhorn Steakhouse
06.2023 - Current
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
  • Streamlined training process for new hostesses, reducing onboarding time significantly.
  • Boosted restaurant reputation by consistently providing a warm and welcoming environment for guests.
  • Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
  • Trained and mentored new hostesses, resulting in increased efficiency of the team as a whole.

Beauty Advisor

Ulta
11.2022 - 06.2023
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

Front of House Staff Member

Chick-fil-A
04.2022 - 11.2022
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
  • Streamlined front of house operations by implementing effective organization and communication strategies with team members.
  • Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
  • Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.

Baker

Crumbl Cookies
07.2021 - 04.2022
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.

Education

High School Diploma -

Valley Vista High School
Surprise, AZ
05.2023

Skills

  • Strong Leadership
  • Staff Training
  • Exceptional Communication
  • Conflict Resolution
  • Professionalism
  • Positive Attitude
  • Sales Techniques
  • Attention to Detail
  • Problem Solving

Timeline

Hostess Trainer

Longhorn Steakhouse
06.2023 - Current

Beauty Advisor

Ulta
11.2022 - 06.2023

Front of House Staff Member

Chick-fil-A
04.2022 - 11.2022

Baker

Crumbl Cookies
07.2021 - 04.2022

High School Diploma -

Valley Vista High School

Similar Profiles

CREATE PROFILE
Emily Skirvin