Summary
Overview
Work History
Education
Skills
Timeline
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Emily Skiver

Plymouth,MA

Summary

Hardworking and motivated young professional with several years of experience and a record of success in the industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Highly motivated, with an optimistic mindset, and a willingness to do the work.

Overview

7
7
years of professional experience

Work History

Dunkin' Brands
Plymouth, MA
04.2025 - Current
  • Trained and supervised staff to maintain high-quality customer service standards.
  • Implemented inventory management practices to optimize supply levels and reduce waste.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with all applicable laws, regulations, industry standards.

Social Media Marketing Intern

Caitlin Loud
Wareham, Massachusetts
06.2021 - 09.2025
  • Created engaging social media content for various platforms.
  • Conducted research on industry trends to inform content creation.
  • Collaborated with team members to brainstorm creative ideas for promotions.
  • Monitored online conversations and responded to audience inquiries promptly.

CNA Student

Hannah B.G. Shaw Home
Middleboro, Massachusetts
04.2023 - 06.2025
  • Assisted residents with daily living activities and personal care tasks.
  • Documented care provided in resident records accurately and timely.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Collaborated with healthcare team to ensure effective resident care plans.

Crew Member

Dunkin Donuts- DH Restaurant Group
Plymouth, MA
05.2022 - 04.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted team members during high-volume service periods.

Dispatcher Office Assistant

Home-Pak Moving Company
Plymouth, MA
07.2023 - 07.2024
  • Coordinated daily dispatch schedules for moving teams and client appointments.
  • Communicated with drivers to ensure timely pickups and deliveries for clients.
  • Created daily logs of dispatched vehicles and personnel.
  • Managed incoming calls and provided information to customers about services.

Crew Member

Chick-fil-A
Plymouth, MA
05.2018 - 11.2018
  • Maintained cleanliness and organization of workstations and dining areas.
  • Provided excellent customer service in a fast-paced dining environment.
  • Engaged with customers to enhance their dining experience and satisfaction.
  • Followed company policies for handling cash and processing transactions.

Education

High School Diploma -

Plymouth North High School
Plymouth
06-2021

Skills

  • Employee training
  • Payroll administration
  • Inventory management
  • Staff supervision
  • Customer service
  • Scheduling coordination
  • Effective communication
  • Detail orientation
  • Creative thinking
  • Coaching and mentoring
  • Strategic planning
  • Conflict resolution
  • Cash management proficiency

Timeline

Dunkin' Brands
04.2025 - Current

Dispatcher Office Assistant

Home-Pak Moving Company
07.2023 - 07.2024

CNA Student

Hannah B.G. Shaw Home
04.2023 - 06.2025

Crew Member

Dunkin Donuts- DH Restaurant Group
05.2022 - 04.2025

Social Media Marketing Intern

Caitlin Loud
06.2021 - 09.2025

Crew Member

Chick-fil-A
05.2018 - 11.2018

High School Diploma -

Plymouth North High School

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