Emily Slatoff
Reno,NV
Summary
Dynamic leader with extensive experience in fast-paced, team-oriented environments, consistently seeking opportunities for professional growth and new challenges. Recognized for a strong work ethic and adaptability to new situations, fostering collaboration and innovation within teams. Committed to making a meaningful impact by contributing unique insights and learning from diverse perspectives. Eager to leverage skills and experiences to drive success in future endeavors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender Manager
Pignic Pub & Patio
Reno, NV
05.2023 - Current
- Developed unique seasonal drinks to enhance customer attraction and increase sales.
- Trained and mentored bartending staff on cocktail preparation and customer service excellence.
- Oversaw social media marketing efforts, enhancing brand visibility and customer engagement.
- Delivered exemplary customer service while interacting with patrons at all times.
- Maintained financial transaction records accurately using POS systems.
- Conducted regular performance evaluations of bartenders, fostering professional growth and team cohesion.
- Implemented inventory management systems, optimizing supply chain efficiency for bar resources.
- Resolved customer complaints promptly, enhancing overall guest satisfaction experience.
- Managed staff scheduling to optimize coverage during peak service hours.
- Coordinated live music events with bands to elevate bar's appeal and draw in larger crowds.
- Managed scheduling and vendor communication for private events, optimizing event flow.
Server/Bartender
P.F. Chang’s
Reno, NV
01.2021 - 02.2023
- Advanced from host to bartender, gaining comprehensive experience across multiple roles.
- Build genuine connections with guests through personalized service.
- Guided guests through their dining experience, highlighting specialty items to drive sales.
- Communicated and collaborated effectively in a high-intensity work environment.
- Managed multiple tables efficiently, ensuring timely order accuracy and satisfaction.
Education
Bachelor of Science - Business Management and a Minor in Sports Management
University of Nevada, Reno
05-2024
Skills
- Social media marketing
- Customer engagement
- Event planning
- Team collaboration
- Problem solving
- Employee training
- Conflict resolution
- Multi-tasking
- Adaptable
- Fast learner
Certification
Alcohol Awareness Card
Timeline
Bartender Manager
Pignic Pub & Patio
05.2023 - Current
Server/Bartender
P.F. Chang’s
01.2021 - 02.2023
Bachelor of Science - Business Management and a Minor in Sports Management
University of Nevada, Reno