Emily Slaughter
Hilliard,OH
Summary
Compassionate healthcare professional with a strong track record of high productivity and efficient task management. Specializes in client communication, emergency management, and medical record-keeping, ensuring optimal patient care. Recognized for exceptional empathy and problem-solving skills that enhance collaboration within healthcare teams. A commitment to continuous improvement drives the pursuit of innovative practices in patient care.
Overview
8
8
years of professional experience
Work History
Doctor Coordinator
MedVet Hilliard
Hilliard, Ohio
06.2019 - Current
- Direct collaboration and support for veterinarians on staff to provide care to incoming Emergency Service patients and hospitalized patients.
- Acts as a point of contact for clients, referral partners, and team members, with the veterinarian(s) on staff.
- Provides departmental and interdepartmental communication regarding clients, patients, and/or referral partners.
- Delegates and ensures appropriate departmental workflow for the doctors and clinical staff, based on external and internal factors.
- Aids in medical record keeping, including obtaining patient medical history, drafting and reviewing financial estimates, and other medical paperwork with clients, and translating any diagnostic, treatment, or procedure plan to the patient's medical record.
- Accurately input procedure codes, diagnostic codes and patient information into billing software to generate up-to-date invoices.
- Provides emotional support to pet owners during difficult times.
- Monitoring of diagnostic results, client calls and questions, emails, and other communication daily.
- Aids in diagnostics, procedures, hospitalization plans, and Client Service Representative duties when needed.
- Mentored newly appointed Doctor Coordinators as necessary.
Kennel Manager
Petland
Grove City, OH
05.2018 - 06.2019
- Assisted in feeding, watering, exercising, bathing, cleaning enclosures, and administering medications for domestic pets.
- Assisted veterinarians through administering medications, recording weights and temperatures, and preparing animals for examination.
- Ensured compliance with applicable laws and regulations related to animal care and welfare.
- Developed strong leadership abilities, customer service expertise, and familiarity with domestic pet animals.
Bagger/ Grocery Clerk
Kroger
Grove City, OH
09.2016 - 05.2018
- Provided friendly interaction while accurately assembling orders.
- Provided customer assistance to enhance shopping experience.
- Developed foundational customer service skills.
Education
Associate of Science - Pre-Veterinary Medicine
Columbus State Community College
Columbus, OHSkills
- Emergency management
- Care team collaboration
- Medical record-keeping
- Teaching and mentoring
- Client communication
- Veterinary standards and procedures
- Animal handling
Affiliations
- The veterinary field can be both mentally and physically taxing, therefore I prioritize activities outside of both work and school such as ice skating and learning other languages.
Timeline
Doctor Coordinator
MedVet Hilliard
06.2019 - Current
Kennel Manager
Petland
05.2018 - 06.2019
Bagger/ Grocery Clerk
Kroger
09.2016 - 05.2018
Associate of Science - Pre-Veterinary Medicine
Columbus State Community College
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