Emily Smith
St Johns,FL
Summary
U.S. Navy Veteran with years of service, leveraging strong analytical and communication skills to transition into a claims adjuster role. Committed to delivering excellent service and problem-solving in the insurance industry.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Claims Adjuster Trainee
United Property & Casualty
01.2018 - 11.2022
- Proactively manages assigned claims caseload comprised of low complexity claims that require commensurate knowledge and understanding of claims coverage.
- Partners with vendors and internal business partners to facilitate low complexity claims resolution.
- Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources.
- Coordinates with management for guidance on assessing settlement amounts. Maintain accurate, thorough and current claim file documentation
Claims Coordinator
American Colonial Insurance
11.2014 - 08.2017
- Manage all incoming losses and assigning to appropriate adjuster.
- Processing inquires relating to the Citizens take out program.
- Obtaining all Citizens account policy related information for processing.
- Maintaining data bases to track take-outs and represented cases.
- Utilize ISO Claim Search for inquires.
- Create new files for adjusters.
- Handling Subrogation
- Processing claims documentation using ImageRight Software.
Title Clerk
Department of Licensing
04.2012 - 12.2014
- Handled confidential information with discretion while adhering to privacy laws when working directly with clients' personal data during transactions
- Conducted research on title-related issues, such as duplicate titles or errors
- Maintained accurate records of all transactions in database system.
Naval Aircrewman
US Navy
04.2010 - 04.2012
- Performed pre-flight inspections on aircraft systems and equipment
- Obtained Top Secret and Secret security clearances
- Logged and filed classified documents
- Followed established guidelines and procedures.
Education
Skagit Valley College
Mount Vernon, WASkills
- Word Processing
- Meticulous attention to detail
- Document processing
- Advanced clerical knowledge
- Maintains confidentiality
- Data accuracy
- Fast Typing Speed
- Critical thinker
Certification
- Licensed 6-20 All Lines Adjuster G158961
Timeline
Claims Adjuster Trainee
United Property & Casualty
01.2018 - 11.2022
Claims Coordinator
American Colonial Insurance
11.2014 - 08.2017
Title Clerk
Department of Licensing
04.2012 - 12.2014
Naval Aircrewman
US Navy
04.2010 - 04.2012
Skagit Valley College
Similar Profiles
Laterrick RushLaterrick Rush
Litigation Specialist at Citizens Property Insurance CorporationLitigation Specialist at Citizens Property Insurance Corporation
Laterrick RushLaterrick Rush
Litigation Specialist at Citizens Property Insurance CorporationLitigation Specialist at Citizens Property Insurance Corporation
Dov KnightDov Knight
Mediation at Universal Property & Casualty InsuranceMediation at Universal Property & Casualty Insurance
Adriana VelasquezAdriana Velasquez
Network Technician at Hispanic Information and Telecommunications Network, Inc. (HITN)Network Technician at Hispanic Information and Telecommunications Network, Inc. (HITN)
Caroline ZelankoCaroline Zelanko
Team Member at Maple Street Biscuit CompanyTeam Member at Maple Street Biscuit Company