Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Smith

Boston,MA

Summary

Proven multitasker and efficient organizer with a track record of enhancing customer satisfaction and fostering warm relationships at Orchard Cove. Demonstrated strong memory retention and maintained a professional appearance. Showcased adaptability and commitment to excellence through a proactive approach to animal health monitoring at Hidden Arabians. Crafted high-quality beverages at Marylou's Coffee Shop, highlighting versatility and dedication to delivering exceptional results.

Overview

4
4
years of professional experience

Work History

Wait Staff Member

Orchard Cove
01.2022 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Barn Hand

Hidden Arabians
10.2021 - Current
  • Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
  • Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
  • Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
  • Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.
  • Utilized problem-solving skills to address unforeseen challenges in animal care or facility maintenance, ensuring minimal disruption to daily operations.
  • Provided support during equine emergencies such as colic episodes or injuries ensuring timely intervention from veterinarians.

Coffee Barista

Marylou's Coffee Shop
03.2021 - 01.2022
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Maintained regular and consistent attendance and punctuality.
  • Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.

Education

Bachelor of Science - Allied Health Sciences

University of Connecticut
Storrs, CT
05-2028

Skills

  • Strong multitasking
  • Efficient organization
  • Professional Appearance
  • Handling Complaints
  • Memory retention
  • Animal Health Monitoring

Languages

Chinese (Mandarin)
Limited Working

Timeline

Wait Staff Member

Orchard Cove
01.2022 - Current

Barn Hand

Hidden Arabians
10.2021 - Current

Coffee Barista

Marylou's Coffee Shop
03.2021 - 01.2022

Bachelor of Science - Allied Health Sciences

University of Connecticut

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Emily Smith