Emily Smithson
Summary
Results-driven Quality Assurance Technician with a focus on quality enhancement and root cause analysis. Experienced in documenting defects and collaborating with teams to achieve high standards of quality. Committed to improving processes for optimal performance.
Overview
9
9
years of professional experience
Work History
Quality Assurance Technician
Phillip Morris International
Owensboro
09.2024 - Current
- Documented and reported defects in quality management systems to enhance defect tracking.
- Collaborated with production teams to identify and implement quality improvement opportunities.
- Participated in root cause analysis to resolve quality issues promptly.
- Reviewed and updated quality assurance documentation to ensure compliance and accuracy.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
Sales Associate
Walmart
Owensboro
04.2019 - 09.2024
- Restocked shelves to ensure optimal product availability for customers.
- Conducted regular inventories to maintain accurate stock levels and minimize shortages.
- Organized backroom inventory to ensure efficient product accessibility.
- Assisted in unloading and stocking merchandise from delivery trucks to enhance store readiness.
- Operated material handling equipment such as pallet jacks, forklifts and hand trucks safely and efficiently.
Quality Control Inspector
Waupaca Foundry, Inc.
Tell City
07.2018 - 09.2018
- Performed visual inspections of castings, identifying defects and imperfections to ensure quality standards were met.
- Applied measurement tools to confirm product dimensions and tolerances, contributing to overall product integrity.
- Documented inspection results and quality reports accurately, supporting compliance with quality assurance protocols.
Data Entry Clerk
U.S. Bank
Owensboro
09.2017 - 03.2018
- Processed high volumes of data efficiently and accurately for financial transactions.
- Reviewed and validated data entries to ensure compliance with banking regulations.
- Identified and corrected data entry errors to prevent duplication across systems.
- Scanned documents into appropriate databases for storage purposes.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH01-2030
High School Diploma -
Eastern High School
Louisville, KY05-2011
Skills
- Quality assurance
- Data analysis
- Customer service
- Project management
- Team collaboration
- Inventory management
Timeline
Quality Assurance Technician
Phillip Morris International
09.2024 - Current
Sales Associate
Walmart
04.2019 - 09.2024
Quality Control Inspector
Waupaca Foundry, Inc.
07.2018 - 09.2018
Data Entry Clerk
U.S. Bank
09.2017 - 03.2018
Bachelor of Science - Business Administration
Southern New Hampshire University
High School Diploma -
Eastern High School