Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Emily Southern

Willow Springs,NC

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Dedicated Sales Associate offering years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Creative and detail oriented employee.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Shoe Carnival
Garner, NC
12.2021 - 07.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Bridal Consultant

New York Bride and Groom
Garner, NC
08.2021 - 09.2021
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Responded promptly to customer inquiries, needs and problems.‪

Store Associate

Rue 21
Garner, NC
11.2018 - 04.2021
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.

Education

High School Diploma -

Southern Wake Academy
Holly Springs, NC
06.2020

Some College (No Degree) - Baking And Pastry Arts

Wake Technical Community College
Raleigh, NC

Skills

  • Working collaboratively
  • Active listening
  • Customer service
  • Customer- and service-oriented
  • Cash register operation
  • Inventory Management
  • Design Improvements
  • Creative Direction
  • Design Skills

Hobbies

  • Baking
  • Painting and crafting
  • Digital art
  • Flower pressing and drying

Timeline

Assistant Store Manager

Shoe Carnival
12.2021 - 07.2023

Bridal Consultant

New York Bride and Groom
08.2021 - 09.2021

Store Associate

Rue 21
11.2018 - 04.2021

High School Diploma -

Southern Wake Academy

Some College (No Degree) - Baking And Pastry Arts

Wake Technical Community College

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Emily Southern