Emily Spencer
Pittsburgh,PA
Summary
Motivated and dedicated individual seeking a challenging position to leverage expertise in social services, healthcare, and human resources while pursuing a bachelor's degree in Sociology with a minor in Psychology. Eager to contribute valuable skills and experiences to a dynamic organization with opportunities for growth.
Enthusiastic and adaptable professional with a diverse background in social services, healthcare, and customer service. Skilled in case management, patient care, and retail sales with a passion for assisting individuals in need. Proven ability to multitask, communicate effectively, and lead teams and teach others with patience. Committed to continuous learning and personal development. Passionate about positively impacting programs and helping participants by providing expert support. Familiar with social services and school in Pittsburgh and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented.
Overview
7
7
years of professional experience
Work History
Truancy Advocate Specialist
Youth Advocate Programs, Inc.
01.2021 - Current
- Collaborated with families, schools, and social service agencies to address truancy issues and provide support to students - Facilitated access to educational and therapeutic resources for children and families in need - Maintained detailed documentation and communication with stakeholders to track progress and ensure accountability - Demonstrated strong organizational and time management skills in independently managing caseload and coordinating appointments - Supported team members and collaborated on strategies to effectively assist clients
Team Lead
PITTSBURGH MERCY
08.2022 - 03.2023
- Oversaw operations and provided leadership for a transitional age program serving individuals with mental health and physical diagnoses - Managed medication administration, resident activities, and treatment team communication - Developed and implemented individualized plans to help residents achieve their goals and enhance independence - Facilitated group activities and fostered a supportive environment for residents to thrive
Esthetician/Makeup Artist
Element Day Spa
08.2019 - 01.2021
- Provided a range of esthetic services including waxing, facials, and lash treatments to clients - Delivered exceptional customer service and personalized consultations to meet individual needs - Maintained a clean and professional workspace while adhering to industry standards and safety protocols
Certified Nursing Assistant
CNA
05.2018 - 08.2019
- Provided compassionate care and assistance with activities of daily living for residents in a skilled nursing facility - Administered medications, monitored vital signs, and documented patient information accurately - Collaborated with healthcare team members to ensure the well-being and comfort of residents
Nursing Assistant
Paramount Senior Living
12.2017 - 05.2018
- Assisted residents with dementia in daily activities and personal care tasks - Recorded observations and communicated effectively with nursing staff to provide comprehensive care - Maintained a clean and safe environment for residents while promoting dignity and respect
Hostess
Primanti Brothers
01.2017 - 01.2018
- Managed guest seating, reservations, and phone inquiries in a fast-paced restaurant environment - Assisted with food service and ensured guest satisfaction by addressing concerns and providing assistance as needed - Trained new team members and contributed to a positive work culture
Education
PA licensed Esthetician -
North Hills beauty School
Bachelor's Degree in Sociology -
La Roche College
Pittsburgh, PA04.2024
Credits toward bachelor’s degree (60) (GPA 3.8) -
Butler County Community College
Cranberry Township, PA01.2019
High School Diploma -
Seneca Valley High School
Harmony, PA05.2015
Skills
- Retail Sales
- Tutoring
- Case Management
- Body Waxing
- Dementia Care
- Receptionist
- Makeup Application
- Social Work
- Hospice Care
- Organizational Management
- Patient Care
- Childcare
- Dermabrasion
- Multitasking
- Autism Experience (adult and child)
- Training Others
- Chemical Peels
- Caregiving
- Leadership
- Customer Service
- Mentorship
- Analytical Reasoning
- Community Advocacy
- Conflict Resolution
- Client Representation and Advisement
Timeline
Team Lead
PITTSBURGH MERCY
08.2022 - 03.2023
Truancy Advocate Specialist
Youth Advocate Programs, Inc.
01.2021 - Current
Esthetician/Makeup Artist
Element Day Spa
08.2019 - 01.2021
Certified Nursing Assistant
CNA
05.2018 - 08.2019
Nursing Assistant
Paramount Senior Living
12.2017 - 05.2018
Hostess
Primanti Brothers
01.2017 - 01.2018
PA licensed Esthetician -
North Hills beauty School
Bachelor's Degree in Sociology -
La Roche College
Credits toward bachelor’s degree (60) (GPA 3.8) -
Butler County Community College
High School Diploma -
Seneca Valley High School
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