Nicolas Aguayo
Lakeland
Overview
4
4
years of professional experience
Work History
Patient Advocate
Ayr Wellness
05.2024 - 09.2025
- Provided exceptional customer service by assisting customers in selecting and purchasing cannabis products based on their preferences and needs
- Maintained a clean and organized sales floor, ensuring that all products were properly labeled, stocked, and displayed for easy customer access
- Adhered to strict compliance regulations regarding age verification, product labeling, packaging requirements, and record-keeping procedures
- Managed cash transactions accurately using point-of-sale (POS) systems while maintaining a high level of integrity in handling financial transactions
- Provided guidance on dosage recommendations for various cannabis products based on individual tolerance levels and desired effects
- Built strong relationships with repeat customers through personalized interactions to ensure customer loyalty and satisfaction
Valet
Elite Parking Services
03.2024 - 11.2024
- Provided exceptional valet service to guests, ensuring a positive and memorable experience
- Efficiently parked and retrieved vehicles in a timely manner, maintaining a smooth flow of traffic
- Demonstrated strong attention to detail by accurately recording vehicle information and ensuring the safekeeping of keys
- Assisted guests with loading/unloading luggage or other belongings as needed
- Adhered to all safety protocols and procedures while operating vehicles in various weather conditions
Patient Advocate
Fluent Cannabis
04.2023 - 01.2024
- Ensured compliance with age verification procedures to prevent sales to underage individuals
- Managed cash register operations, including opening and closing procedures, balancing cash drawers, and preparing daily financial reports
- Utilized strong organizational skills to prioritize tasks effectively and ensure smooth store operations during busy periods
- Maintained knowledge of local regulations governing cannabis sales to ensure compliance at all times
- Suggested upselling techniques to increase average transaction value without pressuring customers
- Maintained a clean and organized sales floor, ensuring product displays were visually appealing and easily accessible for customers
Product Concierge
Mercedes Benz
11.2021 - 12.2022
- Required to have the most up to date knowledge on the vehicles for Mercedes as well as drive cars to customers for their deliveries, all over the state.
- Driven more than 150 different cars and Millions dollars worth of vehicles
- Provided personalized product presentations and test drives to potential customers, highlighting key features and benefits
- Built and maintained strong relationships with customers, fostering loyalty and repeat business
- Stayed up-to-date on industry trends and competitor products to effectively communicate advantages of the dealership's offerings
- Conducted product training sessions for sales staff to enhance their knowledge and selling abilities
- Participated in dealership events and promotions to attract potential customers and boost sales
Education
High school diploma -
George W. Jenkins Senior High School
Lakeland, FLSkills
- Guest services (2 years)
- Computer literacy
- Sales
- Handling customer inquiries
- Valet driving - Valet driving experience (1-2 years)
- Productivity software
- Organizational skills (2 years)
- Retail math
- Spanish
- Retail sales
- Technical support
- Hand tools
- Microsoft Excel
- Computer operation
- Communication skills (3 years)
- Customer service
- Driving (10 years)
- Network cabling
- Computer skills (4 years)
- Regulatory compliance
- Mechanical knowledge
- Mobile devices
- Writing skills
- Microsoft Office
- Product demos
- Regulatory compliance management
- Detailing
- Outdoor work
- Cash handling
- POS systems
- Front desk (1 year)
- Vehicle inspections
- Software troubleshooting
- Computer hardware
- IT support
- Power tools
- Teamwork
Languages
Bilingual
English - Native
Spanish - Fluent
Timeline
Patient Advocate
Ayr Wellness
05.2024 - 09.2025
Valet
Elite Parking Services
03.2024 - 11.2024
Patient Advocate
Fluent Cannabis
04.2023 - 01.2024
Product Concierge
Mercedes Benz
11.2021 - 12.2022
High school diploma -
George W. Jenkins Senior High School