Jasmine Richardson

• I'm prepared meals, purchased and rotated food on the schedule basis. assisted with daily living skills, monitored residence with medication, provided transportation to, and from appointments. Assist residents in any way possible helping to ensure they secure housing.

• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
• Welcomed customers into the store and helped them locate items.
• Stocked and replenished merchandise according to store merchandising layouts.
• Engaged with customers in a sincere and friendly manner.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
• Responded to customer concerns with friendly and knowledgeable service.

• Supervised front end, Improve customer service experience, ensure staff is using procedure policy and standards, maintain an orderly workflow, handle customer complaints and ensure satisfaction

Provided daily care for dementia patients in memory care unit, focusing on hygiene assistance and meal feeding.

• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.