Reliable, well-organized applicant who excels at
handling several responsibilities while maintaining a
positive outlook. Readiness to accept more duties to
achieve team goals.
Overview
6
6
years of professional experience
Work History
Resident Advocate
AIDS Alabama
Birmingham, AL
01.2021 - Current
Provide resident supervision to guarantee client rights and safety.
Assisted residents in preparing for activity and social programs.
Provided crisis management and intervention during emergency situations.
Followed directions of licensed nurse to administer medications and treatments.
Customer Service Team Lead
Walmart
Birmingham, AL
01.2018 - 12.2020
Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
Responded proactively and positively to rapid change.
Trained team members on cash register operation and cash handling.
Led cashiers and associates in providing thoughtful customer service.
Handled cash with high accuracy and took care to check bills for fraud.