Emily Stanek
Summary
Dynamic professional with a strong background in customer service and sales, skilled in safe service compliance and point of sale systems. I excel at building rapport and enhancing customer experiences. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Bartender
Veterans of Foreign Wars Post 3033
05.2024 - Current
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
Sales Associate
Kohl's
10.2023 - 07.2024
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Member Service Representative
Planet Fitness
04.2022 - 07.2023
- Greet and assist gym members and visitors in a friendly and professional manner.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Monitored check-ins to identify delinquent accounts and collect payments.
Education
General Studies
Mid Michigan College
Mount Pleasant, MI06-2027
Farmington High School
Farmington, MI06-2020
Skills
- Safe service compliance
- Point of sale systems
- Customer service
- Decision-making
- High-energy attitude
- Building rapport
- ID verification
- Time management skills
Timeline
Bartender
Veterans of Foreign Wars Post 3033
05.2024 - Current
Sales Associate
Kohl's
10.2023 - 07.2024
Member Service Representative
Planet Fitness
04.2022 - 07.2023
General Studies
Mid Michigan College
Farmington High School
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