Emily Stanis
Canton,MI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
The UPS Store 0582
08.2022 - Current
- Processed varied returns
- Managed efficient cash register operations.
- Packaged goods to be shipped at varying levels of fragility
- Performed Public Notary Services
- Oversaw UPS Store opening and closing duties
- Unloaded freight and managed shipping boxes receiving
- Engaged with customers to build rapport and loyalty.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Retail Sales Associate
Crust-A Baking Company
11.2021 - 08.2022
- Open and close retail area
- Work with customers to fill orders while balancing any incoming orders over phones
- Fulfilled catering orders
- Worked with multiple different departments to ensure things ran smoothly
- Handled cash accurately while maintaining excellent customer service
Scheduler
Mobile Wellness Solutions
06.2021 - 11.2021
- Scheduling for 15 different mobile life insurance examiners in different locations throughout the U.S
- Managing direct billing orders while taking incoming calls and assisting different life insurance agents on any issues with their orders.
- Completed daily logs for management review.
Member Service Representative
Planet Fitness
08.2020 - 08.2021
- Kept the gym clean throughout the day.
- Promptly responded to inquiries and requests from prospective customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Sales Associate
Beacon & Bridge
06.2020 - 08.2020
- Worked with customers at a register
- Was capable of opening and closing marketplace
- Kept the store clean
- Organized coolers and shelves.
SEEUS
Eastern Michigan University
09.2019 - 06.2020
- Escorted students who felt unsafe around campus
- Answered phones
- Locked doors to all buildings on campus.
Education
High School Diploma -
Swartz Creek High School
Skills
- Conflict Resolution
- Flexible Hours
- Exceeding Customer Expectations
- Exceptional customer service
- Meeting Sales Goals
- Cash Handling
- Register Opening and Closing
- Stocking and Receiving
- Customer Assistance
Awards
- Varsity Letter in Academics, Swartz Creek High School, 2017
- Varsity Pin in Academics, Swartz Creek High School, 2018
- Certificate of Academic Achievement, Swartz Creek High School, 2019
- Dean's List, Eastern Michigan University, 2019
Timeline
Sales Associate
The UPS Store 0582
08.2022 - Current
Retail Sales Associate
Crust-A Baking Company
11.2021 - 08.2022
Scheduler
Mobile Wellness Solutions
06.2021 - 11.2021
Member Service Representative
Planet Fitness
08.2020 - 08.2021
Sales Associate
Beacon & Bridge
06.2020 - 08.2020
SEEUS
Eastern Michigan University
09.2019 - 06.2020
High School Diploma -
Swartz Creek High School
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