Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Technician
Aerotek at Nintendo
04.2025 - Current
Diagnoses and repairs problems with electrical and mechanical systems.
Tests systems, noting issues and completing preventive maintenance.
Receives incoming shipments, compared contents against associated records and transmitted to proper department.
Conducts employee training and onboarding processes with strategic goals in mind.
Processes more than 5000 orders per month with an error rate of less than 2%
Team Trainer
Whole Foods Market
01.2024 - 04.2025
I trained new team members on how to perform all tasks in the department.
I continued to mentor team members as they progress in their careers by leading weekly informational huddles and attending monthly meetings with management to discuss department and company needs.
I worked on administrative tasks and monitor team member training. When I was not training, I worked as the lead baker and helped customers at the counter.
Debug Tester
TEKsystems @ Nintendo
01.2022 - 01.2024
1 year of QA testing of video games on a AAA title.
Researched and wrote detailed reports about bugs discovered during testing in bug-tracking software.
Verified bug fixes submitted by developers.
Maintained and updated Microsoft Excel and OneNote resources.
Front Desk Receptionist
O'Brien Autogroup and Bellevue Vision Clinic
01.2018 - 01.2021
Answered and directed phone calls to the appropriate recipients.
Greeting clients with a smile.
Basic IT support of Windows PCs and multi-line phones.
Use of MS Office applications such as Outlook, Excel, Word, and SharePoint.
Customer Service Call Center Supervisor at Aerotek Onsite At Nintendo Of AmericaCustomer Service Call Center Supervisor at Aerotek Onsite At Nintendo Of America