Emily Stewart
Alpine Fitness
Alpine,California
1
Certification
6
years of professional experience
Dynamic Gym Manager with a proven track record at Alpine Fitness, excelling in team management and facility oversight. Enhanced customer satisfaction through effective communication and safety protocols, while driving membership growth with innovative marketing strategies. Skilled in budgeting and employee relations, fostering a collaborative culture that promotes success and motivation.
Diligent worker with robust background in managing facilities and fostering client satisfaction. Successfully led teams to enhance operational efficiency and customer engagement. Demonstrated ability to implement strategic initiatives and promote culture of health and wellness.
Work History
Gym Manager
5 Years 7 Months- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Managed financial tasks including budgeting, expense tracking, and revenue forecasting for the gym''s success.
- Reviewed stock counts and ordered items to control inventory.
- Trained employees on general procedures, gym rules and duties.
- Focused on building a strong company culture that fostered teamwork, collaboration, motivation among employees in their daily responsibilities.
- Implemented safety protocols to reduce incidents of injury among staff and members during workouts or classes.
- Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
- Set and managed employee work schedules for coverage in assigned areas.
- Managed Personal Trainer schedule and stayed within budgeted non-session hours.
Waitress Supervisor
1 Year 9 Months- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
Education
High School Diploma
- Honoree of 3.5 GPA or higher
- Honor Roll 19' 20' 21' 22'
- Completed AP course in English, Math, Science, Government
- 4.8 GPA
- Extracurricular Activities: Competitive dancing, volunteer hours, community service work
Skills
Fitness knowledge
Health and safety
Team management
Safety management
Employee relations
Schedule creation
Facility management
Nutrition
Administrative tasks
Group fitness instruction
Childcare center operations
Team collaboration
Accomplishments
- Worked my way up from employee to manager
- Resolved product issue through consumer testing.
- Supervised team of 4-8 staff members.
Certification
- Licensed Person Trainer - October 24'
Timeline
Waitress Supervisor
Donatos Pizzeria
03.2021 - 12.2022Read More
Gym Manager
Alpine Fitness
01.2021 - CurrentRead More
Granite Hills High School
High School Diploma
Read More