Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Bartender
Main Event on 96th Street
2021.10 - Current
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Stacked Pickle
2014.02 - 2020.03
Served high customer volumes during special events, nights, and weekends.
Followed alcohol awareness procedures for preventing excessive guest drinking.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Office Manager
PJ's College Of Cosmetology
2018.06 - 2019.06
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
University of Southern Indiana
Evansville
Ivy Tech
Indianapolis
Seymour High School
Seymour, IN
01.2010
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
References
Steve Stratton, Retired Engineer of Rolls Royce, (317) 797-9299
Eryn Murzyn, Manager at Main Event, (219) 616-7551
Peggy Martin, Nurse, (317) 504-4960
Timeline
Bartender
Main Event on 96th Street
2021.10 - Current
Office Manager
PJ's College Of Cosmetology
2018.06 - 2019.06
Bartender
Stacked Pickle
2014.02 - 2020.03
University of Southern Indiana
Ivy Tech
Seymour High School
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