Emily Stockdale
Framingham,MA
Summary
Proven cashier with expertise in cash management and exceptional customer service, honed at Burger King and KFC/Taco Bell. Excelled in POS system operations and fostering customer loyalty through effective communication. Demonstrated ability to maintain accurate financial records, ensuring over 99% cash drawer accuracy. Skilled in streamlining purchase processes and resolving inquiries, significantly enhancing customer satisfaction.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier(Order Taker)
Burger King
03.2022 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier(Order Taker)
KFC/ Taco Bell
07.2023 - 10.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Skills
- Cash handling and management
- Written and verbal communication
- Cash handling expertise
- Cash register systems
- Product restocking
- Refunds and exchanges
- POS system operations
- Refund handling
- Guest inquiries
- Currency counting
- Sales expertise
- Drawer balancing
- Returns processing
- Point of sale operation
- Purchase assistance
Certification
- [Serve Safe] [Burger King] [2024]
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Cashier(Order Taker)
KFC/ Taco Bell
07.2023 - 10.2023
Cashier(Order Taker)
Burger King
03.2022 - Current
- [Serve Safe] [Burger King] [2024]
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