EMILY STOLZER
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
5
5
years of professional experience
Work History
BARTENDER
SAUCED BAR AND OVEN
01.2024 - 11.2024
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
BARTENDER
WXYZ BAR AT ALOFT HOTEL
01.2024 - 09.2024
- I was trained as a bartender here with an excellent mixologist
- This job provided me with the best tools to become a great bartender with extensive experience and knowledge of crafting cocktails
- I took care of large amounts of people in a fast paced work environment
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
SERVER
JJ'S GRILL & RESTAURANT
01.2022 - 01.2024
- I enjoyed working here for the last year and a half while I finished up my bachelors degree
- I worked in customer service here, serving tables and providing guest with a delightful dining experience
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
IDEAL FRESHMAN LEADERSHIP TEAM MEMBER
UNIVERSITY OF CENTRAL ARKANSAS
01.2020 - 01.2021
- Company Overview: The Ideal Freshman Leadership team provided me with the highest standard of leadership training at the University of Central Arkansas
- The program helped me to learn how to be a fair, efficient, and over all better leader
- I worked in group settings with other individuals, discussing highly controversial topics and gaining diversity knowledge
- I became better equipped to handle differing opinions among a team and how to compromise
- This experience has shaped me into the leader I am today
- The Ideal Freshman Leadership team provided me with the highest standard of leadership training at the University of Central Arkansas
Education
BACHELORS OF SCIENCE - CRIMINOLOGY
UNIVERSITY OF CENTRAL ARKANSAS
CONWAY, AR01.2023
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Customer Service
- Teamwork
- Strong multitasking
- Highly reliable
Timeline
BARTENDER
SAUCED BAR AND OVEN
01.2024 - 11.2024
BARTENDER
WXYZ BAR AT ALOFT HOTEL
01.2024 - 09.2024
SERVER
JJ'S GRILL & RESTAURANT
01.2022 - 01.2024
IDEAL FRESHMAN LEADERSHIP TEAM MEMBER
UNIVERSITY OF CENTRAL ARKANSAS
01.2020 - 01.2021
BACHELORS OF SCIENCE - CRIMINOLOGY
UNIVERSITY OF CENTRAL ARKANSAS
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