Emily Strong
Meridian,ID
Summary
Proven track record in enhancing customer satisfaction at Roaring Springs Waterpark, showcasing exceptional cash handling accuracy and customer service excellence. Demonstrated professionalism and courtesy, significantly improving customer loyalty. Skilled in organizational abilities and proficient in cash register systems, embodying reliability and punctuality. Friendly Admissions Coordinator with [Number]-year background in admissions coordination. Precise and accurate with over [Number] wpm typing skill. Strengths include facilitating, managing and maintaining tracklogs, coordinating departments for task completion and advocating for patient-specific needs and concerns.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Admissions
Roaring Springs Waterpark
05.2023 - 05.2024
- Members of the Admissions Team work at the front of the park greeting guests, performing daily ticket and season pass sales, and control the entrance and exit of the park. Position requires an outstanding personality, ability to handle money, and attention to detail.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
N/A -
Meridian High School
Meridian, ID 09.2021 - 05.2025
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Customer service excellence
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
- Basic Math Competence
- Cash register systems
Languages
English
Native or Bilingual
Timeline
Admissions
Roaring Springs Waterpark
05.2023 - 05.2024
N/A -
Meridian High School
09.2021 - 05.2025
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