Emily Sura
Inver Grove Heights
Summary
Valuable Operations & Sales Specialist excelling in customer relationship management and operational efficiency. Proficient at implementing CRM tools to enhance lead generation and streamline processes, driving significant improvements in day to day operations. Strong communicator and team leader, committed to achieving results through strategic planning and collaboration.
Overview
9
9
years of professional experience
Work History
Operations & Sales Specialist
Dakota Unlimited
08.2021 - Current
- Assisted in developing promotional materials to enhance sales efforts.
- Supported sales team in achieving targets through effective lead generation strategies.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
Marketing Lead
Trustone Financial Credit Union
08.2016 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor Of Science - Communications
College of Saint Benedict
Saint Joseph, MN05.2016
Skills
Problem solving
Operational efficiency
Planning and implementation
Interpersonal communication
Customer relationship management (CRM)
Team leadership
Timeline
Operations & Sales Specialist
Dakota Unlimited
08.2021 - Current
Marketing Lead
Trustone Financial Credit Union
08.2016 - 08.2021
Bachelor Of Science - Communications
College of Saint Benedict
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