EMILY SWAIM
La Habra,CA
Summary
Organized and dependable candidate with experience delivering customer service and administrative excellence, including clerical support and public interaction. Positive and caring attitude centered on treating people with dignity and respect. Quick-learning team player with effective communication and organization skills, exceling in calendar management, scheduling, data entry and general administration.
Overview
7
7
years of professional experience
Work History
Caregiver
Self
03.2020 - 10.2022
- Everyday care to patient with dementia including scheduling appointments and activities.
- Effectively communicate between health officials, patient, and family members.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Administrative Assistant
West Coast EMT Training Inc
04.2019 - 03.2020
- Handled all administrative duties including sensitive information, building maintenance, and merchandise handling.
- Handled all student communication, grade books, and educational planning.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze and report on class performance.
Shack Cross Trainer
Shake Shack
04.2018 - 03.2019
- Coached and trained multiple team members and management on various safety procedures, stations, and policies.
- Took over the organization of the kitchen to create a more efficient work environment.
- Provided quick and efficient thinking while maintaining safety standards.
Cast Member
Disneyland
07.2015 - 12.2017
- Provided courteous and patient services while opening two new attractions within the resort.
- Created memories for families from diverse backgrounds all around the globe.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
Education
Bachelor of Arts - Major: Religious Studies, Minor: Criminal Justice
California State University, Fullerton
Fullerton, CA12.2022
Certified Nursing Assistant - Nursing
Pikes Peak Community College
Colorado Springs, CO03.2018
Skills
- Communication
- Multitasking and Organization
- Time Management
- Process Optimization
- Schedule Coordination
- Critical Thinking and Problem-Solving
- Records Maintenance
- Customer Service
Awards
- Dean’s List Recipient |Fall 2011, Spring 2021, Fall 2021
- Jain Studies Award Recipient | Spring 2021
- Future Leaders in Criminal Justice Award | Fall 2011
Timeline
Caregiver
Self
03.2020 - 10.2022
Administrative Assistant
West Coast EMT Training Inc
04.2019 - 03.2020
Shack Cross Trainer
Shake Shack
04.2018 - 03.2019
Cast Member
Disneyland
07.2015 - 12.2017
Bachelor of Arts - Major: Religious Studies, Minor: Criminal Justice
California State University, Fullerton
Certified Nursing Assistant - Nursing
Pikes Peak Community College
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