Emily Tanberg
Minot,ND
Summary
Customer-focused professional with successful 18-year career in the food service industry. Successful at applying customer service and managing employees/customers in busy business environment. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Manager
Sammy's Pizza
04.2005 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
Children's Ministry Board Member
Our Redeemers Church
01.2016 - Current
- Assists with special events and programs.
- Supports engaging, fun, and smooth-running events by helping with organization and planning.
- Participates yearly in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Collaborates with other leaders to run Wednesday night programs for anywhere from 50-100 kids,
Education
Associate of Applied Science - Business Management
University of Phoenix
Remote05.2011
Skills
- Supply Chain Management
- Customer Relationship Management
- Staff Management
- Verbal and Written Communication
- Food and Beverage Management
- Customer Service
- Schedule Preparation
- Health and Safety Regulations
Timeline
Children's Ministry Board Member
Our Redeemers Church
01.2016 - Current
Manager
Sammy's Pizza
04.2005 - Current
Associate of Applied Science - Business Management
University of Phoenix
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