Summary
Overview
Work History
Education
Skills
Accomplishments
Referrals
References
Timeline
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Emily Tener

Greenville,SC

Summary

Seasoned Studio Director with exceptional success in business-to-business and business-to-consumer sales within multiple companies. Proven track record in exceeding sales goals, growing business and expanding studio locations. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

6
6
years of professional experience

Work History

Studio Director

Orangetheory Fitness
01.2021 - Current
  • Developed ways to drive sales to create a founding membership base of 350+ members within a four month timeframe for a brand new studio.
  • Created excel sheets to track studio net gain, attrition/retention, scheduling, sales goals, etc.
  • Coordinating tabling events to increase Lead base to grow the membership base
  • Masking daily calls, and training staff on how to sell via phone calls, and creating connection over the phone
  • Enhanced creative output by implementing innovative design strategies to develop employees with their sale skills
  • Developed strong client relationships through transparent communication and consistently delivering high-quality experiences.
  • Trained sales associate's by providing guidance in professional development and technical skills
  • Recruiting, hiring, and develop employees into certified Orangethoery coach


Online Banking

Wells Fargo
12.2020 - 01.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on banking products and services.
  • Streamlined online banking processes for improved efficiency and user experience.
  • Assisted clients with account management tasks, resulting in increased client retention rates.
  • Collaborated with cross-functional teams to develop and implement new online banking features.

Server/Bartender

Outback Steakhouse
06.2018 - 12.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.

Education

Associate of Science - Psychology

Midlands Technical College
West Columbia, SC
05.2025

High School Diploma -

Dutch Fork High School
Irmo, SC
06.2018

Skills

  • Staff Development
  • Multitasking Abilities
  • Deadline Management
  • Self Motivating
  • Goal Setting
  • Excellent Communication
  • Reliability
  • Schedule Coordination
  • Digital Sales
  • Membership Sales
  • Sales Pitches

Accomplishments

  • Promoted by relocating to Greenville, SC to open a new Orangetheory Fitness from the ground up for exceptional performance in leadership role.
  • Grew initial studio location by 100+ within ten months of being Studio Director.
  • Achieved 42% over the expected member opening base for a new studio.
  • Recognized for being the second person to open an Orangetheory with 400 members since 2020 by making sales with accuracy, drive, and efficiency.

Referrals

Maryliz Henderson, 

References

MaryLiz Henderson, Regional Manager of Orangetheory Fitness

mhenderson@honorsholdingsllc.com | (860) 657-6303


Jessie Suggs, Online Sales Coach at Do You Convert

Jessie@doyoucovert.com | (803) 528-9042


Stephen Ross, Co-Owner/Sales of Carolina Conditions

stephen.ross@carolinaconditions.com | (803) 542-8943


Taylor Varney, VP Senior Talent Acquisition Recruiter at Truist

tvarn1991@gmail.com | (803) 542-5995


Jessica Harley, Insurance Agent at Horace Mann

jessica.harley@horancemann.com | (803) 465-4400

Timeline

Studio Director

Orangetheory Fitness
01.2021 - Current

Online Banking

Wells Fargo
12.2020 - 01.2021

Server/Bartender

Outback Steakhouse
06.2018 - 12.2020

Associate of Science - Psychology

Midlands Technical College

High School Diploma -

Dutch Fork High School

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Emily Tener