Emily Thomas
Green Bay,WI
Summary
Proven to excel in high-pressure environments, leveraged strong multitasking and customer service skills. Dedicated nursing student currently receiving straight A's, working towards becoming an LPN. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills.
Overview
3
3
years of professional experience
Work History
Waitress
Pinewood Supper Club
01.2022 - 06.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress
LongHorn Steakhouse
02.2021 - 06.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Financial Care Representative
Aspirus Health
12.2019 - 01.2021
- Managed high call volumes efficiently while maintaining a focus on providing exceptional service to each client interaction.
- Exceeded expectations in handling sensitive customer information, maintaining strict confidentiality and adhering to data privacy regulations.
- Developed strong rapport with clients, earning trust through exceptional service and professionalism.
- Frequently used Epic EMR system
Caregiver
Acorn Hill
01.2019 - 06.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Education
Technical Diploma - Practical Nursing
NWTC
Marinette, WI12.2024
High School Diploma -
Mosinee High School
Mosinee, WI06.2019
Skills
Customer Service
Strong multitasking
Team Collaboration
Problem-solving abilities
Active Listening
Patience
Empathy
Honesty
Timeline
Waitress
Pinewood Supper Club
01.2022 - 06.2022
Waitress
LongHorn Steakhouse
02.2021 - 06.2021
Financial Care Representative
Aspirus Health
12.2019 - 01.2021
Caregiver
Acorn Hill
01.2019 - 06.2019
Technical Diploma - Practical Nursing
NWTC
High School Diploma -
Mosinee High School
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