Emily Tongay
St Louis,MO
Summary
Dedicated medical professional with 7+ years of experience. Keen ability to assess patient needs, meet quality standards and evaluate patient satisfaction. Desire to grow and learn to help advance into other opportunities. Excellent team building and leadership skills with the knowledge to efficiently make decisions. Quick learner who takes criticism as a learning opportunity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Assistant
Washington University
11.2023 - Current
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Ophthalmic Technician
Hill Vision Services
11.2022 - 11.2023
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Measured intraocular pressure using Goldmann and Tonopen tonometry process.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Lead Optician
Crown Vision Center
08.2017 - 11.2022
- Provide guidance and training to other Opticians
- Completes Daily Tracking Sheet to stay on goal for the day and the week
- Greet patients and perform check in process
- Inspects and verifies the accuracy of incoming orders
- Provide custom eyeglass fittings
- Identifies patient concerns and recommends actions to be taken
- Verifies insurance and benefits
Skills
- Customer Service
- Friendly and Outgoing
- Relationship Building
- Attention to Detail
- Problem-Solving
Certification
- Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
Timeline
Certified Ophthalmic Assistant
Washington University
11.2023 - Current
Ophthalmic Technician
Hill Vision Services
11.2022 - 11.2023
Lead Optician
Crown Vision Center
08.2017 - 11.2022
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