Emily Torres

Big Als Pizza

06.2024 - Current

Processed customer transactions efficiently using POS system.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of front counter area to ensure a welcoming environment.
Assisted in training new cashiers on operational procedures and customer service standards.
Collaborated with kitchen staff to ensure timely order fulfillment and accuracy of orders.
Monitored inventory levels at the front counter, ensuring stock availability for smooth operations.
Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
Maintained strong customer relationships through friendly interactions and attentive service.
Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
Reduced wait times by efficiently multitasking between cash register operation and order preparation duties.
Addressed customer inquiries and concerns promptly, ensuring a positive shopping experience.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Supported other departments as needed, demonstrating flexibility and adaptability in various roles within the organization.