Emily Trinidad
Chicago,IL
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
4
4
years of professional experience
Work History
Shift Manager
Andy Kuntz
05.2022 - Current
Throughout my time at Andy’s, I’ve achieved.
- Maintaining a clean and organized work environment
- Customer Service skills with meeting new people and different personalities.
- Managing money with registers, employee tips and safe money.
- Using excel to track income and deposits.
- Placing and receiving truck orders for product for the week.
- Training associates and managers.
Cashier Team Lead
Hermann Werner
11.2020 - 11.2022
While employed at Hermann the German’s Sweet Castle.
- Obtained new management skills
- Trained employees to maintain a steady environment while having long days.
- Restocked product
Education
High School Diploma -
Back of The Yards College Preparatory
Chicago06.2021
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Opening and closing procedures
- Handling Customer Complaints
- Team Development
Timeline
Shift Manager
Andy Kuntz
05.2022 - Current
Cashier Team Lead
Hermann Werner
11.2020 - 11.2022
High School Diploma -
Back of The Yards College Preparatory
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