Emily Tunnell
San Diego,CA
Summary
Experienced underwriter with a strong background in risk assessment and analysis. Skilled in evaluating complex risk data to make informed decisions. Demonstrated ability to effectively manage underwriting processes and ensure compliance with industry regulations. Committed to delivering accurate and timely underwriting decisions to support company growth and profitability goals.
Overview
28
28
years of professional experience
2
2
Certification
Work History
High Net Worth Underwriter
Private Client Select / AIG
04.2013 - Current
- Manage $15M book of business with various regional brokers throughout the western states.
- Analyze risk and adhere to underwriting trends, regulations and compliance requirements
- Strong technical background in insurance rating and risk evaluation.
- Developed strong relationships with brokers, leading to higher volume of quality submissions and successful underwriting.
Senior Account Analyst
AIG
01.2005 - 04.2013
- Provide concierge level customer service for high net-worth clientele with account premiums $150K+.
- Assist brokers with questions and quotes regarding changes to their clients policies
- Subject matter expert in all lines of business for personal lines
- Build and maintain close relationships with brokers
- Quarterly broker visits to promote the VIP service that AIG offers for their most profitable clients
- Managed multiple accounts simultaneously while adhering to strict deadlines and maintaining attention to detail.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Associate
Fireman's Fund Insurance Company
01.1997 - 01.2005
- Responsible for answering heavy phones and directing all calls to the appropriate division
- Assist clients with billing payments
- Prepare quote submissions based on applications submitted by brokers
- Process endorsement changes to policies
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
BA - Psychology
San Diego State University
San Diego, CA05.2010
Associate of Arts - Liberal Arts
Palomar College
San Marcos, CA05.1998
Skills
- Underwriting expertise - specific to Western States
- Problem-solving
- Portfolio management
- Risk management
- Relationship building
- Teamwork and collaboration
- Decision-making
Certification
- CA Property & Casualty License #4230169 - California Dept of Insurance 2024 - August
- Surplus Lines license 2024 - November
Timeline
High Net Worth Underwriter
Private Client Select / AIG
04.2013 - Current
Senior Account Analyst
AIG
01.2005 - 04.2013
Customer Service Associate
Fireman's Fund Insurance Company
01.1997 - 01.2005
- CA Property & Casualty License #4230169 - California Dept of Insurance 2024 - August
- Surplus Lines license 2024 - November
BA - Psychology
San Diego State University
Associate of Arts - Liberal Arts
Palomar College
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