Summary
Overview
Work History
Education
Skills
video editing, digital-art
Languages
Timeline
Generic

Emily Vacchiano

Syracuse,NY

Summary

I am a hardworking team leader, dedicated to enhancing employee satisfaction and business success. I am diplomatic, positive, and friendly with proven commitment to employee training.

I have become proficient in handling complex, or heated customer issues and promoting a positive experience. I am a strong team player who brings necessary experience and knowledge to tackle any demand.

Overview

4
4
years of professional experience

Work History

Team Leader

Panera Bread
08.2021 - Current
  • I promote a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
  • I empower team members by delegating responsibilities according to individual strengths and areas of expertise.
  • I am trained in monitoring team performance and providing constructive feedback to increase productivity and maintain quality standards.
  • I have mentored numerous junior and senior staff members, helping them develop their leadership potential and advance in their careers.
  • I continuously develop effective improvement plans in alignment with goals and specifications.
  • I promote high standards through personal example to help each member understand expected behaviors and standards.
  • I set performance expectations for the team, by monitoring progress towards goals and providing constructive feedback as needed.
  • I have increased customer satisfaction ratings by improving service quality standards and addressing any issues promptly.
  • I have managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • I build strong relationships with customers through positive attitude and attentive response.
  • I manage time efficiently in order to complete all tasks within deadlines.

Video Creator

Self Employed
07.2020 - Current
  • I have taught myself how to use various programs and software to ensure high quality videos.
  • I successfully manage and plan my own schedule and publishing dates.
  • Using self-discipline and proper time management, I have been able to grow my business quickly and independently.
  • Along with recording, editing, and publishing, I have also developed a first-hand understanding of the importance for excellent customer service.
  • Working with numerous strangers online has not only improved my work ethic but has also taught me the value of patience.
  • I have cultivated strong relationships with my audience through clear communication, professionalism, and timely delivery of projects.
  • I increase viewer engagement through the creation of compelling visual content and storytelling.
  • I increase overall production value by refining lighting setups, audio quality improvements, camera angles, and other technical aspects.

Education

High School Diploma -

Homeschooled
North Syracuse, NY
06.2021

Skills

  • Staff training and coaching new employees
  • Planning and Prioritization
  • Organization
  • Public Speaking
  • Critical Thinking
  • Communication
  • Supervision and leadership
  • Customer Relations and complaint resolution
  • Multi-tasking
  • Computer skills
  • Cleanliness
  • Prioritization of safety

video editing, digital-art

I enjoy editing videos for myself and others using a variety of different editing software and techniques. Right Beside video editing, I also often find myself creating logos, banners, and other artistic pieces used in social media accounts.

Languages

Japanese
Limited Working

Timeline

Team Leader

Panera Bread
08.2021 - Current

Video Creator

Self Employed
07.2020 - Current

High School Diploma -

Homeschooled

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Emily Vacchiano