Emily Vesperman
Summary
Dedicated and detail-oriented professional seeking a position as an administrative office assistant, equipped with a strong work ethic and exceptional multitasking abilities. Proven time management skills ensure efficiency and productivity in fast-paced environments. A background in sales, coupled with academic experiences, fosters a people-oriented approach that enhances collaboration and communication. Committed to contributing positively to team dynamics while supporting organizational goals.
Overview
8
8
years of professional experience
Work History
Teacher's Assistant
The State University Of New York At Geneseo
01.2021 - 05.2023
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Sales Associate
Tractor Supply Company
09.2022 - Current
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Set and achieved company defined sales goals.
- Prepared merchandise for sales floor by pricing or tagging.
- Developed strong rapport with customers and created positive impression of business.
Sales Associate
Modell's Sporting Goods
09.2017 - 05.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Explained details regarding current store promotions, sales and special events to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Receptionist/Office Assistant
Curry Honda
06.2023 - 07.2024
- Handled customer's vehicle insurance and billing procedures
- Processed registrations for purchased vehicles; both in- and out-of-state
- Managed incoming phone calls and directed inquiries to appropriate departments.
- Handled cash transactions and maintained balanced cash drawer daily.
- Delivered administrative support to team members by making copies, sending faxes, and organizing documents across multiple businesses.
Assistant Manager/Patient Care Technician
LENSCRAFTERS, Luxottica Group
07.2024 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Assisted doctors with patient care duties including pre-screening, insurance coverage, and day-to-day file maintenance.
Sales Associate
Bath And Body Works
06.2021 - 07.2023
- Prioritized helping customers over completing other routine tasks in store.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Bachelor of Arts - Communication
The State University of New York At Geneseo
Geneseo05.2023
Skills
- Managing Multiple Tasks
- Verbal Communication
- Complex Problem-Solving
- Quotas and Goals
- Customer Service
- Organizational Communication
- Event Coordination
Affiliations
- Future Business Leaders of America (FBLA)
Timeline
Assistant Manager/Patient Care Technician
LENSCRAFTERS, Luxottica Group
07.2024 - Current
Receptionist/Office Assistant
Curry Honda
06.2023 - 07.2024
Sales Associate
Tractor Supply Company
09.2022 - Current
Sales Associate
Bath And Body Works
06.2021 - 07.2023
Teacher's Assistant
The State University Of New York At Geneseo
01.2021 - 05.2023
Sales Associate
Modell's Sporting Goods
09.2017 - 05.2018
Bachelor of Arts - Communication
The State University of New York At Geneseo
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