Dedicated employee with extensive experience in customer service, payment processing, and sales. Proven track record in training junior staff to enhance performance and productivity. Strong interpersonal skills foster positive client relationships and team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CASHIER
Harris Teeter
Charlotte, North Carolina
08.2021 - Current
Operated the cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
Initiated processes for training new employees on company policies.
Organize promotional displays or arrange merchandise on counters or tables to promote sales.
Resolve customer complaints professionally in accordance with company policy.
Develop strong relationships with regular customers which helps communication skills
Ensure that registers are balanced to prevent company money loss
Report stealing or suspicions of stealing to managers immediately
BABYSITTING
Local Families
Charlotte, North Carolina
05.2017 - Current
Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
Managed household errands and other essential duties.
Responded quickly to any emergency situation that may arise during babysitting hours.
Collaborated with parents regarding their expectations from babysitting services provided.
Took photos of special moments throughout babysitting sessions.
CASHIER/ WAITRESS
McAlister’s Deli
Charlotte, North Carolina
06.2019 - 03.2020
Ensured customers orders are correct and noting specific details
Cleaned multiple tables at once and doing dishes during rushes
Dealt with difficult customers and situations which helped improve problem-solving skills
Delivered food out to customers in a timely manner to ensure quality customer service
Ensured to-go orders are placed in the correct bags in a neat and presentable manner
Ensured Doordash, Grubhub, Uber Eats and Postmates orders are placed in the correct spot
Education
Bachelor of Science - Business Administration, Marketing