Emily Watson
Mason,IL
Summary
Experienced manager with a solid foundation in staff oversight and operational management. Proficient in implementing training initiatives and effective scheduling to boost team productivity and maintain food safety compliance. Recognized for delivering exceptional customer satisfaction through dedicated team leadership.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
Cruiser's Drive Thru
Effingham, IL
02.2013 - Current
- Ensured compliance with food safety and allergy protocols throughout operations.
- Oversaw hiring and termination processes to maintain staffing standards.
- Managed scheduling and time-off requests to optimize workforce efficiency.
- Facilitated smooth departmental operations to enhance overall productivity.
- Resolved customer issues promptly, promoting high levels of satisfaction through effective service.
- Supported colleagues with guidance, fostering a collaborative work environment.
Education
High School Diploma -
Effingham High School
Effingham, IL05-2012
Skills
- Staff recruitment
- Shift scheduling
- Customer service
- Staff management
- Versatile for everyday tasks
- Staff training and development
- Vendor management
- Inventory management
Certification
Food Manager Certification
References
References available upon request.
Timeline
Manager
Cruiser's Drive Thru
02.2013 - Current
High School Diploma -
Effingham High School