Emily White
Columbus,OH
Summary
Passionate Worker that's living on a second chance Hardworking employee enthusiastic about learning in logistics field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Professional Driver
Lyft
Columbus, OH
04.2024 - Current
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Professional Shopper
Instacart Enterprises
Columbus, OH
11.2022 - 01.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Worked productively with customers to meet order requirements and service expectations.
Licensed Real Estate Agent
I.T. Real Estate
Columbus, OH
04.2020 - 03.2023
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
- Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Generated new leads through networking events, referrals, and social media marketing efforts.
- Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
- Educated first-time homebuyers on the intricacies of the home buying process, empowering them to make informed decisions throughout their purchase journey.
Specialty Technician
Kenworth Truck Company
Chillicothe, OH
07.2018 - 09.2020
- Optimized workflow by organizing tools and maintaining a clean work environment.
- Maintained accurate inventory records for specialty tools and parts, streamlining replenishment processes to avoid stockouts.
- Expanded skill set by attending industry seminars and training sessions, keeping current with the latest technological advancements.
- Mentored junior technicians to enhance their skills and improve overall team performance.
- Performed root cause analysis on recurring issues, identifying opportunities for process improvement or further training needs for staff members.
- Proactively identified potential equipment failures through routine inspections, implementing corrective actions before issues escalated to costly repairs or downtime.
Assistant Store Manager
Lowe's Home Improvement
Chillicothe, OH
09.2015 - 07.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
College Degree in Real Estate - Real Estate
Hondros College
Columbus, OH11.2020
No Degree - Life And Health
Montgomery Insurance School
Indianapolis, IN05.2013
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Networking
- Sales process
- Sales strategy development
- Sales management
- Negotiation
- Sales Presentations
- Objection handling
- Complaint Handling
Story
My story is too long to tell on a summary in an application. It will need to be said in an interview when we have one held. I've been told I will be president one day, and I do believe it.
Personal Information
Willing To Relocate: Anywhere
Timeline
Professional Driver
Lyft
04.2024 - Current
Professional Shopper
Instacart Enterprises
11.2022 - 01.2024
Licensed Real Estate Agent
I.T. Real Estate
04.2020 - 03.2023
Specialty Technician
Kenworth Truck Company
07.2018 - 09.2020
Assistant Store Manager
Lowe's Home Improvement
09.2015 - 07.2018
College Degree in Real Estate - Real Estate
Hondros College
No Degree - Life And Health
Montgomery Insurance School