Emily Wilson
Sault Ste. Marie
Summary
Dedicated with strong multitasking abilities and exceptional customer service skills. Experienced in fast-paced environments, adept at managing and coordinating front desk operations to enhance guest experiences.
Overview
6
6
years of professional experience
Work History
Bartender
Smith Beverage
Sault Ste. Marie, MI
01.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Receptionist
Sault Printing Company
Sault Ste. Marie, MI
01.2025 - 12.2025
- Oversaw customer order management and coordinated delivery and pickup logistics.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Front Desk Supervisor
The Inn
Sault Ste. Marie, MI
05.2024 - 11.2024
- Managed scheduling for front desk staff, improving coverage during peak hours to maintain service excellence.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for incoming guests.
- Supervised front desk operations, ensuring efficient guest check-in and check-out processes.
Education
High School Diploma -
Malcolm High School
Sault Ste. Marie, MISkills
- Strong multitasking
- Customer service
- Data entry
- Verbal and written communication
- Scheduling
- Organization skills
Timeline
Receptionist
Sault Printing Company
01.2025 - 12.2025
Front Desk Supervisor
The Inn
05.2024 - 11.2024
Bartender
Smith Beverage
01.2020 - Current
High School Diploma -
Malcolm High School