EMILY WITT BRODT
Accent Florist
Madison Heights,MI
4
years of professional experience
Experienced with handling and arranging various types of flowers and plants. Knowledge of proper flower care techniques and effective customer service practices. Practiced in taking customer orders, including funeral work, weddings, and everyday floral needs. Eager to learn and grow in the floral business. Customer service professional with over 7 years of experience. Skills over a variety of fields making me adept to different environments and challenges. Currently pursuing higher education to further career goals.
Work History
Floral Assistant
2 Years 6 Months- Streamlined order processing for improved efficiency, accurately taking and fulfilling orders in a timely manner.
- Served as a knowledgeable resource to customers seeking advice on flower selection for various occasions or specific meanings behind certain blooms.
- Ensured optimal freshness of flowers through proper storage techniques, cutting stems at appropriate angles, and maintaining clean water sources in containers.
- Processed inventory flowers
SALES REPRESENTATIVE
8 Months- Sold diverse plants to licensed contractors, fostering long-term relationships through exceptional service and in-depth product knowledge.
- Advised customers on product selection tailored to their specific needs and preferences.
- Loaded plant orders using skid steer, ensuring accuracy in product selection for each customer.
CONTENT REVIEW ANALYST
1 Year 3 Months- Reviewed and assessed user generated content with compliance with community guidelines
- Identified and escalated potential risks or violations to appropriate teams, contributing to overall platform integrity.
- Adapted quickly to changes in platform policies and industry standards
- Mentored fellow analysts in training sessions, enhancing team knowledge of procedures and maintaining compliance.
Education
- Liberal Arts Undergrad
Currently enrolled
High School Diploma
Skills
Floral shop assistance
Floral design
Floral arrangement techniques
Time management
Design aesthetics
Customer service
Timeline
SALES REPRESENTATIVE
Christensens Plant Center
03.2024 - 11.2024Read More
Floral Assistant
Accent Florist
02.2024 - CurrentRead More
CONTENT REVIEW ANALYST
Accenture
08.2022 - 11.2023Read More
Oakland Community College
from Liberal Arts Undergrad
Read More
Waterford Mott Highschool
High School Diploma
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