Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cynthia Herman

135 Bird House Lane Selmer,Tennessee

Summary

Dynamic and compassionate professional with a background in customer support and floral shop assistance at Selmer Flower Shop. Excelled in creating positive customer experiences, managing vendor relationships, and providing empathetic care as a Foster Care Adoptive Parent. Skilled in sales and maintaining workspace efficiency, demonstrating a unique blend of interpersonal and organizational abilities.

Overview

20
20
years of professional experience

Work History

Floral Assistant

Selmer Flower Shop
12.2023 - Current

Responsible for greeting customers and assisting them in making decisions in purchasing items for their loved ones, customer satisfaction, answering phones, taking orders, handling the cash register and credit card machine, delivery, meeting the high demand of fast pace work during the holidays, working with vendors, plant care, making silk flower hanging baskets, and cleaning.

Foster Care Adoptive Parent

State Of Tennessee Department Of Children's Services
03.2004 - 08.2021

Responsible for taking care of traumatized children, showing love, patience, and compassion, working with birth parents, caseworkers, and the justice system, documentation, transporting children to their doctors appointments, court, parents visitation, documenting med logs on a daily basis, involved in Child Family Team Meetings, and receiving training hours as a Foster Parent.

Education

Medical Office Assistant Certification - Medical Office Assistant

West Tennessee Business College
Jackson, TN
06.1998

Administrative Office Technology Certification - Administrative Office Technology

McKellar Field Vocational School/TCAT
Jackson, TN
05.1996

High School Diploma -

Middleton High School
Middleton, TN
05.1984

Skills

  • Customer Support
  • Floral and plant knowledge
  • Floral shop assistance
  • Flower arranging
  • Vendor relationships
  • Stock organization
  • Workspace maintenance
  • Order Placement

Accomplishments

Foster Parents of the Year Award 2018

Timeline

Floral Assistant

Selmer Flower Shop
12.2023 - Current

Foster Care Adoptive Parent

State Of Tennessee Department Of Children's Services
03.2004 - 08.2021

Medical Office Assistant Certification - Medical Office Assistant

West Tennessee Business College

Administrative Office Technology Certification - Administrative Office Technology

McKellar Field Vocational School/TCAT

High School Diploma -

Middleton High School
Cynthia Herman