Emily Wright
Mount Juliet,TN
Summary
Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues with a focus on optimizing processes.
Overview
2
2
years of professional experience
Work History
Certified Trainer
Chcik-fil-A
Mount Juliet, TN
10.2024 - Current
- Developed and delivered training sessions on customer service excellence and operational efficiency.
- Assisted in onboarding new team members, fostering a supportive learning environment.
- Enhanced training materials to align with Chick-fil-A's brand standards and values.
- Conducted performance evaluations to identify areas for improvement among team members.
- Facilitated workshops on food safety protocols and compliance regulations for staff.
- Collaborated with management to address training needs and optimize employee performance.
- Utilized feedback mechanisms to refine training programs and enhance participant engagement.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
High School Diploma -
Green Hill High School
Mount JulietSkills
- Performance assessment
- Coaching techniques
- Training needs analysis
- Public speaking
- Learning management systems
- New hire training
- Payment collection
- Planning and coordination
Timeline
Certified Trainer
Chcik-fil-A
10.2024 - Current
High School Diploma -
Green Hill High School