Professional Summary
Overview
Work History
Education
Skills
Timeline

Seanna Wilkerson

Chipotle
Louisville,KY
4
years of professional experience

Developed comprehensive customer service skills in fast-paced environment, excelling in communication and problem resolution. Skilled in understanding and addressing customer needs while maintaining calm and professional demeanor. Seeking to transition into a new field where these abilities can drive positive outcomes and contribute to team success.

Work History

Certified Trainer

5 Months
Chipotle | 05.2026 - Current
  • Led daily kitchen operations and coordinated team workflow to enhance service delivery.
  • Ensured compliance with food safety, quality, and inventory standards to maintain operational integrity.
  • Coached team members through line, prep, and cashier workflows for consistent guest service
  • Reinforced accurate portioning, recipe execution, and product presentation across shifts
  • Supported onboarding by demonstrating equipment use, sanitation practices, and opening routines
  • Trained new crew members on Chipotle service standards, food safety, and station procedures

Sales Associate

7 Months
Victoria's Secret | 07.2024 - 02.2025
  • Assisted customers with product selection, sizing, and purchase.
  • Maintained visual merchandising standards by folding, sizing, and organizing floor displays.
  • Built product knowledge to answer customer questions and promote current promotions.
  • Operated POS systems accurately, processed transactions, and resolved register issues efficiently.

Program Assistant

1 Year 1 Month
YMCA Kids Club | 03.2023 - 04.2024
  • Managed check-in/check-out process, ensuring secure and accurate parent pick-ups.
  • Led educational activities while tracking attendance to enhance engagement and accountability.
  • Coordinated daily Kids Club activities, ensuring safe, engaging routines for school-age children.
  • Monitored child check-in and check-out procedures, maintaining accurate attendance and release records.
  • Supported behavior management using consistent guidance and positive reinforcement techniques.
  • Documented incidents, concerns, and participation details to support smooth program operations.

Education

Associate of Science - Nursing

Jefferson Community Technical College | Louisville, | 05-2028

Currant Student

  • Dean's List Spring 2026

Skills

Patient care
Coaching techniques
Active listening
Performance assessment
Food safety
Professional skills currently developing: employee development
team performance
safety
workflow optimization
communication with patients
professionalism.
Communication and customer service. Clear communication
active listening
teamwork.
Public speaking

Timeline

Certified Trainer

Chipotle
05.2026 - CurrentRead More

Sales Associate

Victoria's Secret
07.2024 - 02.2025Read More

Program Assistant

YMCA Kids Club
03.2023 - 04.2024Read More

Jefferson Community Technical College

Associate of Science from Nursing
Read More
Seanna Wilkerson