Emily Yonan
Elk Grove,CA
Summary
Efficient team member offering customer service skills and leadership experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Swim Instructor
Inshape Personal Fitness
04.2026 - Current
- Implemented proper safety protocols and emergency response plans.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Member Experience Specialist
Inshape Personal Fitness
01.2026 - Current
- Collaborated with teams to develop initiatives aimed at enhancing overall member experiences.
- Educated members about available resources and benefits associated with their memberships, maximizing utilization rates across various services provided by the organization.
- Identified trends in member feedback, enabling targeted improvements to programs and services offered.
Seasonal Sales Associate
California Sun Wellness Spa
08.2025 - 10.2025
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Shift Lead
Jamba Juice
10.2021 - 03.2024
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
Education
Associate of General Studies -
Consumnes River City College
Sacramento, CA05-2028
High School Diploma -
Visions in Education
Carmichael, CA05-2022
Skills
- Hospitality and Professionalism
- Friendly and Outgoing
- Customer Complaint Resolution
- Effective Decision Making
- Safety Compliance
- Teamwork and Cooperation
Timeline
Swim Instructor
Inshape Personal Fitness
04.2026 - Current
Member Experience Specialist
Inshape Personal Fitness
01.2026 - Current
Seasonal Sales Associate
California Sun Wellness Spa
08.2025 - 10.2025
Shift Lead
Jamba Juice
10.2021 - 03.2024
Associate of General Studies -
Consumnes River City College
High School Diploma -
Visions in Education