Emily Adriene Treat

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Provided ongoing guest service.
• Responsibilities were to provide and serve our consumers with everyday medication, essentials for health and beauty. Provided transportation for hospital and doctor appointments. Prepared food when needed. Assisted in any way that I was able to serve and followed a daily curriculum of classes and games.

• Assembled promotional displays to increase brand awareness and attract customers.
• Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
• Measured customers' feet to determine proper shoe size, using Brannock device.
• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Listened to customer needs and desires to identify and recommend optimal products.
• Processed accurate credit, debit, check and cash sales transactions for customer orders.

• Collected and distributed messages to team members and managers to support open communication and high level customer service
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Routed incoming mail and messages to relevant personnel without delay
• Collected payments from clients and updated account balances
• Provided clerical support to company employees by copying, faxing and filing documents
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Counted cash in register drawer at beginning and end of shift
• Operated cash register for cash, check and credit card transactions with 100% accuracy
• Restocked, arranged and organized merchandise in front lanes to drive product sales
• Worked closely with Head Cashiers and Supervisors to solve problems and handle customer concerns
• Helped numerous customers every day by processing payments, monitoring reward accounts and resolving service concerns
• Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
• Answered questions about store policies and concerns to support positive customer experiences
• Assisted customers by answering questions and fulfilling requests

Same duties and responsibilities as before while employed with the company.

• Endorsed products by making recommendations and promoting specials, increasing daily sales
• Accurately operated cash register to process customer payments daily
• Performed cleaning and stocking to high standards and provided excellent customer satisfaction
• Provided product information and explanation in consideration of purchase
• Recorded all daily sales and inventory
• Efficiently prepared product displays and advertisements

• Worked closely with Head Coach and co-workers to solve problems and handle customer concerns.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Set up new sales displays each.

• Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
• Bussed and reset tables, working efficiently to keep dining room and work areas clean
• Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously

• Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
• Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays
• Helped customers locate desired items and transfer oversized items to vehicles
• Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion
• Greeted customers and directed to requested products