Summary
Overview
Work History
Education
Certification
Timeline
Generic

Emily C. Eis

Auburn,IN

Summary

Passionate hospitality individual seeking to gain more first-hand experience in the hospitality industry. A leader with experience in customer satisfaction and creating team satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

AMC Theaters
06.2023 - Current
  • Performed Projection duties
  • Open and close the building
  • Responsible for Marketing Materials
  • Problem-solved customer issues and complaints
  • In charge of ordering supplies and stock
  • Assisted with the interview, hiring, and onboarding process
  • Assisted with creating and following through with work orders
  • Follow through with Vendors on different projects and work orders

Supervisor

AMC Theaters
04.2023 - 06.2023
  • Performed Projection duties
  • Assisted with open and closing of the building
  • Responsible for Marketing Materials
  • Problem-solved customer issues and complaints

Crew Leader

AMC Theaters
03.2023 - 04.2023
  • Trained other crew members
  • Performed refunds
  • Check compliance with Ecosure standards

Crew

AMC Theaters
10.2022 - 03.2023
  • Made credit and cash sales
  • Performed opening and closing procedures
  • Performed cleaning in theaters and restroom

Operations Management, Team Lead

Cedar Point
05.2022 - 08.2022
  • Ability to drive company’s vehicles Led teams through set-up, tear-down, and working catered meal events
  • Ranging 25 to 5,000 guests Led teams through set-up, tear-down, and working specialty events

Keyholder

Box Lunch
11.2021 - 05.2022
  • Perform cashier duty
  • Perform returns Assist with re-stocking the store Assist with re-merching sections of the store Perform routinely upkeeping

Event Team Associate Member

Cedar Point
06.2021 - 10.2021
  • Daily janitorial up keeping Performed set-up, tear-down, and worked events
  • Ranging 50 to 1,500 guests Performed set-up, tear-down, and worked specialty events

Front Desk Representative

Baymont Inn
01.2021 - 03.2021
  • Greeted guests, and followed through with Check-in and Check-out procedures
  • Helped guests with daily needs and issues as they arose
  • Assisted with breakfast preparation
  • Performed basic janitorial responsibilities

Assistant Manager

NCG Cinemas
08.2020 - 01.2021
  • Opened and closed the building
  • Dealt with customers' complaints
  • Oversaw daily operations

Supervisor

NCG Cinemas
11.2018 - 08.2020

Cashier

NCG Cinemas
04.2018 - 11.2018

Education

Bachelors of Science - Hospitality Management

Purdue Fort Wayne
Fort Wayne, IN
12.2023

Certification

  • ServSafe Manager

Expires: October 2025


  • ServSafe Alcohol

Expires: May 2025


  • TIPS

Expires: January 2026


  • Indiana Employee Alcohol Permit

Expires: April 2026


  • CHIA: Certification in Hotel Industry Analytics

Expires: April 2028



Timeline

Manager

AMC Theaters
06.2023 - Current

Supervisor

AMC Theaters
04.2023 - 06.2023

Crew Leader

AMC Theaters
03.2023 - 04.2023

Crew

AMC Theaters
10.2022 - 03.2023

Operations Management, Team Lead

Cedar Point
05.2022 - 08.2022

Keyholder

Box Lunch
11.2021 - 05.2022

Event Team Associate Member

Cedar Point
06.2021 - 10.2021

Front Desk Representative

Baymont Inn
01.2021 - 03.2021

Assistant Manager

NCG Cinemas
08.2020 - 01.2021

Supervisor

NCG Cinemas
11.2018 - 08.2020

Cashier

NCG Cinemas
04.2018 - 11.2018

Bachelors of Science - Hospitality Management

Purdue Fort Wayne

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Emily C. Eis