Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Ekeroth

Denton,TX

Summary

Professional Bartender with extensive drink knowledge and experience engaging with customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Backporch Drafthouse
02.2024 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Upheld strict regulations for safe alcohol service and food safety.

Assistant Manager

Bath & Body Works
01.2023 - 02.2024
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Keyholder

Bath & Body Works
10.2022 - 01.2023
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Streamlined opening and closing procedures as integral member of store staff.

Sales Associate

Bath & Body Works
10.2020 - 10.2022
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.

Lifeguard

Latham Springs Camps
05.2020 - 08.2020
  • Assisted in organizing and implementing recreational activities and programs.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Provided friendly customer service to guests and addressed concerns.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Provided instruction and assistance to patrons on proper use of recreational equipment.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.

Lifeguard

Ridglea Pool Association
05.2019 - 08.2019
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Provided friendly customer service to guests and addressed concerns.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Provided instruction and assistance to patrons on proper use of recreational equipment.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.

Lifeguard

Forest Glen Camps
05.2018 - 08.2018
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Responded to emergency situations in a timely, efficient manner.
  • Provided friendly customer service to guests and addressed concerns.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Provided instruction and assistance to patrons on proper use of recreational equipment.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.

Education

Bachelor Of Arts - Political Science

University of North Texas
Denton, TX
06.2026

Skills

  • Engaging personality
  • Recipe and menu memorization
  • Payment processing
  • Responsible alcohol service
  • Customer service
  • Suggestive selling
  • Handling difficult customers
  • Clear and effective communication
  • Anticipating guest needs

Certification

TABC

Food Handlers

Timeline

Bartender

Backporch Drafthouse
02.2024 - Current

Assistant Manager

Bath & Body Works
01.2023 - 02.2024

Keyholder

Bath & Body Works
10.2022 - 01.2023

Sales Associate

Bath & Body Works
10.2020 - 10.2022

Lifeguard

Latham Springs Camps
05.2020 - 08.2020

Lifeguard

Ridglea Pool Association
05.2019 - 08.2019

Lifeguard

Forest Glen Camps
05.2018 - 08.2018

Bachelor Of Arts - Political Science

University of North Texas

Similar Profiles

CREATE PROFILE
Emily Ekeroth