Emily Floyd
Roebling,NJ
Summary
Skilled and enthusiastic professional with more than five years of experience managing operations in patient-centric medical offices and facilities. Successful in coordinating admission and discharge of patients. Planning and implementing interventions for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills and understanding of pertinent data collection.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care Coordinator
Strive Physical Therapy Specialists
03.2021 - Current
- Accurately perform routine administrative duties in a timely manner such as patient scheduling, insurance verification, data entry and collection of co-payments according to company policy and procedures.
- Monitored, tracked, and conveyed important patient information to healthcare team and referring providers to help optimize treatment planning and care delivery.
- Supported patient care excellence via planning and interpretation of programs.
- Established and maintained effective communication and relationships with staff, providers, and patients to promote high quality patient care.
Medical Receptionist
Penn Medicine Becker ENT & Allergy
10.2018 - 11.2019
- Verified patient insurance and demographics to keep information current.
- Ensured completion of necessary medical forms and patient documentation.
- Coordinated patient scheduling and billing payments.
- Communicated with patients before, during, and following their visit to rely information regarding their care.
- Assessed patient's vital signs and communicated results with the healthcare team.
- Assisted providers during ENT procedures.
Education
Bachelor of Science - Nursing
Rowan University
Glassboro, NJ12.2024
Associate of Applied Science - Nursing
Rowan College At Burlington County
Mount Laurel, NJ12.2023
High School Diploma -
Sacred Heart High School
Roebling, NJ06.2019
Skills
- Strong Clinical Judgement & Assessment Skills
- Therapeutic communication & delivery of patient-centered care
- Multidisciplinary Team Collaboration
- Medication Administration
- Team-oriented
- Critical Thinking
- Patient Safety & Infection Control
- Organizational & Problem Solving Skills
- Time Management & Multitasking
- Experienced with EPIC System
Clinical Experience
Fall 2023
- Virtua Health 1A, Voorhees, NJ | Med/Surg 2 Clinical Rotation
Spring 2023
- Virtua Health Psych Units, Willingboro, NJ | Mental Health Clinical Rotation
- Jefferson Health C4, Cherry Hill, NJ | Med/Surg 1 Clinical Rotation
Fall 2022
- Virtua Health L&D/High Risk OB/Mother Baby/OB Triage Units, Voorhees, NJ | OB/Maternity Clinical Rotation
- Weisman Children's Rehabilitation, Marlton, NJ | Pediatrics Clinical Rotation
Spring 2022
- Masonic Village Long Term Care Unit, Burlington, NJ | Fundamentals Clinical Rotation
Certification
CPR & BLS Certified
References Available Upon Request.
Timeline
Care Coordinator
Strive Physical Therapy Specialists
03.2021 - Current
Medical Receptionist
Penn Medicine Becker ENT & Allergy
10.2018 - 11.2019
Bachelor of Science - Nursing
Rowan University
Associate of Applied Science - Nursing
Rowan College At Burlington County
High School Diploma -
Sacred Heart High School
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