Emily Gramman
Summary
Motivated and hardworking student with proven leadership and collaboration skills. Excel in organization and communication with extensive experience in customer service. Reliable and dedicated worker with a readiness to take on responsibilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Counter Worker
Chicago's Pizza
06.2020 - 01.2023
- Delivered exceptional customer service to every customer by providing extensive knowledge of products and creating welcoming, positive experiences.
- Worked with POS system to place orders and manage payment.
- Cultivated positive guest relations by conveying information and providing speedy seating.
- Assisted managers with quickly resolving service- and food-related issues.
- Pleasantly greeted all callers and asked how to be of assistance.
- Positively collaborated with coworkers and assisted in training new employees.
Education
Bachelor of Science - Nursing
Purdue University
West Lafayette, IN05.2027
High School Diploma -
Roncalli High School
Indianapolis, IN05.2022
Skills
- Strong Work Ethic
- Customer Service Oriented
- Flexible Multitasker
- Effective Communication
- Organization and Detail-Orientation
- POS Inventory System Operation
- Phone Etiquette
Certification
- QPR Gatekeeper Certified - 11/08/2023
- CPR Certification, Class Scheduled 04/02/2024
Timeline
Front Counter Worker
Chicago's Pizza
06.2020 - 01.2023
Bachelor of Science - Nursing
Purdue University
High School Diploma -
Roncalli High School
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